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Terms & Conditions

Public Events

Tickets purchased for Public events are non-refundable. Should you be unable to attend the event for which you’ve purchased tickets, we will (on a case-by-case basis) evaluate the situation and decide if an exchange for another event is possible. Contact us for more information regarding this policy.
 

Private Events
 

We require payment at booking. This is non-refundable. You may reschedule your event with no fee if we are given 30 days’ notice prior to the event, subject to our actors’ availability.
 

If you need to reschedule your event with less than 30 days’ notice, we charge a $250 rescheduling fee, subject to our actors’ availability.

CANCELED AND RESCHEDULED EVENTS

Rarely, public events with J.J. Brown Productions are canceled, postponed or rescheduled by the hosting venue. In this event, the purchaser will receive an email and follow-up calls from J.J. Brown Productions regarding next steps. J.J. Brown Productions does not cancel an event due to inclement weather conditions (with the exception of declared emergencies). 

If a venue needs to cancel an event with less than 30 days’ notice, we charge the venue a cancelation fee of $500 or half the cost of the ticket sales or which ever is higher.  If a venue needs to reschedule an event with less than 30 days’ notice, we charge the venue $250 rescheduling fee, subject to our actors’ availability.

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